In Silicon Valley, it can be challenging to find professionals who have the time or even want to take on smaller home improvement or maintenance projects. This often leaves homeowners with some less than appealing options: hiring an under-qualified person, taking on the projects themselves, or deferring needed home maintenance.
Project Manager, Marshall Parker, works exclusively on HarrellCARE projects. “This unique program was created because we kept getting requests from clients who needed work done but couldn’t find anyone qualified to complete it,” Marshall explains.
That’s where HarrellCARE comes in. A unique and separate service from Harrell’s Design+Build format, it provides the utmost in quality, exceptional customer service, and attention to detail for which Harrell Remodeling is known while focusing solely on the often-overlooked small project niche.
HarrellCARE is designed to fulfill the needs of two specific areas:
- Remove & Replace
- Small Projects
HarrellCARE Remove & Replace Division
This high efficiency, streamlined segment of HarrellCARE is specifically for kitchen and bathroom “refreshes” that update these spaces aesthetically within the room’s existing footprint.
Harrell Designer, Debra Winston UDCP, works with all HarrellCARE Remove & Replace clients to help them choose new materials, fixtures, cabinetry, flooring, and the like to update the look of their kitchen and/or baths.
“Homeowners that work well within the HarrellCARE Remove & Replace scope are those who can make decisions quickly and who don’t want a fully customized kitchen or bathroom,” shared Debra. “It is a great way to achieve an updated look with some custom details without undertaking a major remodel project.”
Any design aesthetic can be achieved, resulting in a beautiful, functional and efficient space without moving walls, plumbing, gas or waste lines. Debra explains, “We can easily relocate electrical appliances in a kitchen, change a shower-tub combination into a full shower, bring the electrical or plumbing up to code, and use cabinetry to maximize space planning. Universal Design concepts can even be implemented in a kitchen or bath refresh.”
Debra encourages clients to create Houzz Idea Boards, sharing them with her so she understands what they like and what they don’t. She then curates materials, finishes, and fixtures from items in the Harrell Remodeling showroom as well as from Harrell suppliers that meet their design preferences. Though these refreshes aren’t completely customized remodels, there is a lot of tailored design that can be integrated including cabinet sizing, layout and tile designs.
All necessary permits will be obtained, and any needed code upgrades will be performed. Often times owners are unaware or don’t think they need a permit when they regularly do. It can be surprising for them to find out their small project fits that requirement. The HarrellCARE team arranges all the necessary trades and communicates with the homeowners, ensuring they are aware of what work is scheduled and when. If any issues, such as termites or structural damage, are discovered during demo, these will be also be properly addressed and resolved.
A typical kitchen project takes from 10 to 12 weeks and a bathroom refresh project takes from 5 to 7 weeks and involves two distinct phases: the design phase and the construction phase. Both have defined pricing and focus on quick turn-around with top-quality work. Clients get access to a designer to help them achieve the design they desire while the build team schedules all the necessary trades to keep the project on track, on budget, and on time.
HarrellCARE Small Project Division
The Small Project segment is a catch-all of sorts, a broad service that tackles that never-ending honey-do list that the majority of large companies or contractors won’t even consider. Homeowners often hire handymen but even they often don’t have the bandwidth, desire, or the ability to complete many of these small jobs.
“One of the things I hear most from HarrellCARE clients is that they’ve called dozens of businesses but Harrell is the only company that has called them back,” says Marshall.
Marshall clarifies the HarrellCARE Small Projects service as having one primary criteria: all jobs must require “zero to minimal designer involvement,” he explains. “Other than that, it can entail almost anything, from touch-up painting, installing new light fixtures, replacing a window, weather stripping doors, rebuilding decks, installing a shower door, a bathroom vanity, or even hanging Christmas lights. You name it, and odds are, it falls within the HarrellCARE Small Projects scope.”
Many small projects involve multiple trades such as electricians, plumbers, structural engineers, and painters as well as required code upgrades and permitting. Marshall’s dedicated HarrellCARE team handles it all to minimize homeowner headaches while completing each project in a timely manner and on budget.
Depending upon the type of project, a homeowner will pay either Time & Materials or, if the work can be defined, a Fixed Price will be agreed upon in advance. “We may also draw up a pre-construction services agreement if the job is fairly complex, entailing a lengthy timeframe due to structural work and permitting requirements,” says Marshall.
If you have a kitchen or bath that has a few decades under its belt and could use a refresh, or a honey-do list that simply never gets done, the HarrellCARE team has got your back. To learn more about HarrellCARE, give us a call. Marshall promises: he will call you back. To see photos of some of our Remove & Replace spaces, visit our HarrellCARE webpage.